The four star Silken Puerta Madrid Hotel opened in 2002 and is located just five minutes from the Juan Carlos I trade fair and Barajas Airport. It is also within easy reach of the capital's main communication routes. The hotel runs a complimentary transport/shuttle service to the airport and trade fair.

This Silken hotel's 194 rooms are all soundproof and have connection to the internet. All rooms have interactive television with satellite aerial, satellite channels and video service. They also have a trouser press, mini bar and safety deposit box. The marble bathroom has a hair dryer and telephone. One floor is reserved for non-smokers. The top floor is reserved for executive guests, and provides executive rooms and suites, a business centre and private check-out. The suites are situated on the executive floor on the top floor of the hotel. They have their own lounge, dressing room and special shower.

Facilities at the Silken Puerta Madrid include the grill room restaurant 'La Orza' which is open every day of the year from 13.30 to 16.00 hours. Here guests will find varied seasonal menus including the chef's recommended dishes of the day. There is a variety of wines, selected from amongst the best vintages. The hotel also offers a piano bar with live music from 20.00 hours to late. The bar is open until 02.00 hours. The hotel has a garage (at an extra cost) with 100 places and direct access from reception and the rooms.

The Silken Puerta Madrid provides five modular public rooms of varying sizes and two small private rooms equipped with all the resources required for organising any social or business event. Located on the hotel's main floor, they can accommodate up to a total of 500 guests. The public rooms have natural light, wireless high-speed internet, ISDN lines and audiovisual equipment. On prior request, the hotel can arrange to have teams of hostesses, interpreters or simultaneous translation facilities. The hotel supplies free writing materials, flip chart and water.

Board basis available at this hotel is bed and breakfast or room only.