The Eugenia Victoria Hotel occupies a central location in Playa de Inglés, 1,000 metres away from the beach and 500 metres from the resort centre with its bars, restaurants and shops.

Accommodation in the Eugenia Victoria is in 400 rooms, each with a bathroom, living area, furnished balcony or terrace, satellite television, telephone, hair dryer, safety box (at an extra charge) and fridge.

Facilities at the hotel include entertainment both during the day and at night, a free shuttle bus to the main beach of Playa del Ingles (from 09.00 - 12.00 and 14.00 to 17.00 hours) and 24 hour reception. It has a 'Vital' wellness centre' which has qualified staff to look after guests during relaxation spa treatments. There is also an indoor swimming pool, jacuzzi, Finnish sauna, stone sauna, Hamam, Rasul, massage, and physiotherapy and beauty treatments. The Eugenia Victoria boasts outdoor swimming pools with sunshades and sun-loungers, surrounded by tropical gardens. The hotel has the 'Drago' bar, which has a television area and card tables and the 'Palmera' bar on the terrace, open from 10.30 to 12.00 and 12.30 to 15.30 hours, which serves snacks and lunch a la carte. In the evening, it has live music and dancing from 21.00 to 23.30 hours. There is also a pool bar and English pub that is open from 21.00 to 02.00 hours and which has karaoke or live music. The hotel has a buffet style restaurant.

Board basis available at this hotel is half board or all inclusive.