The four star Ercilla Hotel is located in the heart of the shopping and financial district of Bilbao, close to the Guggenheim and fine arts museums.

The hotel has 333 rooms, all with air conditioning, telephone, music channels, internet access, desk, mini-bar, safety deposit box, television with 18 channels and interactive 'guest link' service (message viewing, alarm clock, viewing of the hotel bill and pay per view movies).

Facilities at the Ercilla include 12 meeting rooms, the 'Bermeo' restaurant, a coffee shop, gym and wi-fi internet access throughout the hotel.