The four star NH Canciller Ayala Hotel is located in the heart of the city in the commercial and business district. The hotel overlooks the cathedral, the Basque parliament building, Florida park, the city hall and the 'Plaza de la Virgen Blanca'.

Facilities at the hotel include the 'Quejana' restaurant, cocktail bar, seven function rooms which have the capacity of from 10 to 200 people, business centre, car park, hairdresser and the 'Aural' discotheque. eque.

TheNH Canciller Ayala Hotel has 164 rooms, including one suite and eight junior suites. Each room is equipped with a telephone, satellite television withy pay per view films and video games, wireless internet access, mini bar, air-conditioning, bathroom with toiletries kit and hairdryer, piped music and 12 hour room service.