The Riu Palmeras Hotel is located in Playa del Ingles, just 350 metres from the sea front promenade, 250 metres from the city centre, 200 metres from the shopping centre and 30 kilometres from the airport.

This Riu hotel is a seven storey building set in 10,000 square metres of gardens. It features a lounge bar, games room with television, non-smoking restaurant, conference room, hairdresser, boutique and massage. Other facilities include a swimming pool that is heated in winter and which has a children's section, lounge chairs, cabins, sun umbrellas and towels by the pool, sun terrace, pool snack bar and children's playground. The hotel serves a buffet breakfast which includes wholemeal products and on the spot cooking stations. Lunch is taken as a light meal at the pool snack bar and dinner consists of a cold and warm starters buffet, main course buffet and 'on the spot' dishes, as well as a dessert buffet. Vegetarian dishes are available. Twice a week there is are special theme nights. Entertainment facilities at the Riu Palmeras include table tennis, artificial grass tennis court, pool and table football. Entertainment is provided in the form of live music or shows (several times a week) and the DJ's music selection (twice a week).

The Riu Palmeras has 231 guest rooms, each with a bathroom, hair dryer, fitted carpet, telephone, central air conditioning, satellite television, music channel, safety deposit box (at an extra charge) and balcony or terrace. Junior suites also have a living room.

Board basis available at this hotel is half board or full board.