The Riu Papayas Hotel is located in Playa del Ingles, just 500 metres from the city centre, 400 metres from the shopping cntres 'Metro', 'Yumbo' and 'Kasbah' and 30 kilomteres from the airport. It is 1,500 metres from Playa del Ingles beach, to which there is a complimentary bus service.

This Riu hotel is a seven storey building and shares facilities with the Riu Flamingo Aparthotel. Set in 3,500 square metres of gardens, the Riu Papayas features a lounge bar, card games room and reading area, television area, non-smoking restaurant, hairdresser and shops (boutique, souvenirs, mini-market) and internet access. Other facilities include a swimming pool that is heated in winter and which has a children's section, lounge chairs, cabins, sun umbrellas and towels by the pool, sun terrace, pool snack bar and children's playground. The hotel serves a buffet breakfast which includes wholemeal products and on the spot cooking stations. Lunch is taken as a light meal at the pool snack bar and dinner consists of a cold and warm starters buffet, main course buffet and 'on the spot' dishes, as well as a dessert buffet. Vegetarian dishes are available. Once a week there is a special theme night. Entertainment facilities at the Riu Papayas include table tennis, hard-surface tennis court, pool and table football. Entertainment is provided in the form of live music or shows (several times a week) and the DJ's music selection (twice a week).

The Riu Papayas has 203 guest rooms, each with a bathroom, hair dryer, fitted carpet, telephone, central air conditioning, satellite television, music channel, safety deposit box (at an extra charge) and balcony. Junior suites also have a living room.

Board basis available at this hotel is bed and breakfast or half board.