Review date: 23 November 2008 - A HotelStreet visitor from Newcastle wrote:-

Review title: "Not Great"
Travel date: November 2008
Just got back from Tenerife. Booked the Esmeralda Playa but stayed only two days and couldn't wait to leave. If you didn't get your shower early evening, then the water was cold and the staff and manager did not want to know of any problems the guests had.

The evening meal was cold and there were no vegetables, only chips which were like McDonalds only colder. The breakfast was no better and it was chaos trying to find a clean table, in fact, they were queuing up at the door as no one could find a table that had been cleared.

Apparently this hotel has gone down hill since May as we spoke to another guest that had been there in May and went back in November. Shame on Thomas Cook for still rating this as four star.

We left for another hotel on the third day. The Noellia Sur had better rooms and meals were hot and very good Staff were great. This was indeed a four star.

Review date: 06 September 2006 - A HotelStreet visitor from Newcastle wrote:-

Review title: "True Review"
Travel date: July 2006
Having stayed at the Fanabe Costa Sur in Costa Adeje 2005, a four star hotel, I can only compare this to the Esmeralda. Unfortunately, I did not think the Esmeralda lived up to its four star rating, more three star.

Good points: the hotel is in an excellent location, very clean and maids do an excellent job in maintaining hotel, reception staff very helpful. Drinks priced reasonably. Spa lovely, spacious restaurant.

Bad points: found the pool area very small and had to be down before 8.00 a.m. to get a sun bed. Found the breakfasts were not to our taste and same menu for a fortnight. Evening meals again were hit and miss - limited choice and the maids could not clean up fast enough at a night time. Would recommend that no one goes down for evening meal after 8.30 p.m.

Had a great holiday as we love Tenerife. There are enough good points to have a great time, but personally we would not return to the Esmeralda.

Review date: 25 April 2006 - A HotelStreet visitor from London wrote:-

Review title: "Had A Great Break"
Travel date: March 2006
We stayed at this hotel for a ten day break. Basically, we had a great time. The hotel is perfectly located. Beach and various restaurants and bars are close to hand. Hotel food was very good both breakfast and dinner and I felt you had a wide choice. I had two children with me, one of six and one of 21 months and found there was always something they could eat.

Lovely views to sea - we had a suite and this was spacious for us all. Only thing I will say is that the rooms could do with little painting/updating. There was entertainment every evening which was great for us and the kids. Actually stayed in hotel most nights. Overall had a great time here and would definitely return.