The Riu Grand Palace Maspalomas Oasis Hotel is surrounded by a garden of palm trees and artificial lakes. Close to El Faro and the Maspalomas dunes, the hotel is privileged with direct access to the beach through gardens. The hotel is five kilometres from Playa del Ingles and 300 metres from the shopping centre.

This Riu hotel comprises two five storey main buildings and features 24 hour room service, lobby bar, lounge bar (open in winter), television/video area, games area with bridge and chess, 'Oasis' restaurant with non-smoking section. 'Foresta' restaurant with terrace, 'Le Jardin' à la carte restaurant where reservations are required, conference room, spa with different treatments such as massage and sauna, hairdresser,boutiques, jewellery shop, kiosk, perfumery and internet access (additional charge). In addition, the hotel has a swimming pool which is heated in winter and has a children's section, separate children's swimming pool, sun terrace with lounge chairs, sun umbrellas and towels by the pool, jacuzzi in the garden, gym, pool bar, garden bar with stage and a mini club and children's playground. The hotel offers a varied buffet for breakfast with wholemeal foods, on the spot cooking stations, as well as and cava and fruit juices. A light lunch can be taken at the garden bar and snacks are available at the 'Foresta' restaurant. Dinner is in the form of a cold and warm starters buffet, dishes prepared 'on the spot' and roasts. The main course is served at the table and there is a vegetarian option. There is a dessert buffet and cheese cart. Twice a week there are theme buffets.

Accommodation in the Riu Grand Palace Maspalomas Oasis is in 342 guest rooms. All rooms have a bathroom with bidet, hair dryer and bathrobe, fitted carpet, telephone, air conditioning (some rooms have a fan), mini bar, satellite television, safety deposit box (at an extra charge) and balcony or terrace. Most rooms have a garden or sea view. Junior suites are also available and these have an adjoining living room. Garden and sea view suites also have a living room.

For those guests interested in sport, the Riu Grand Palace Maspalomas Oasis provides a golfer's service desk and a golf club storage room is available at the front desk. The hotel also has a putting green and gives advance reservation and special discounts at all golf courses in Gran Canaria. There is a gym, table tennis, volleyball court, three floodlit artificial-grass tennis courts (tennis lessons are available), paddle-tennis court, pool tables and a daytime entertainment programme for children from four to 12 years of age six times a week and live music or shows for adults several times a week.

Board basis available at this hotel is bed and breakfast, half board or full board.