This Dream hotel offers 60 family rooms, one room with disabled access, 12 premium family rooms and two junior suites. The family rooms offer twin beds for the parents and sofa bed for up to two children (two children aged from three to ten or one child aged 11-12 years of age) or one extra adult. A sliding door separates the parental and children's sleeping quarters. All rooms in the hotel are equipped with a bathroom, safety deposit box, mini bar and satellite television.
Facilities at the Castillo Papagayo include the buffet-style restaurant 'Papagayo' which specialises in show cooking and offers a selection of international and traditional Canarian cuisine. There are two bars, 'Famara' and Princesa Dacil', each offering its own unique ambience and a snack bar. The hotel also offers two pools (one heated), a children's pool, a babies' pool, sun loungers, parasols and beach towels, jacuzzi, spa and wellness centre 'SPA Vitanova' with hairdresser, fitness centre, pool table and internet lounge, table tennis tables, tennis and paddle courts, valet car parking, room service, children's playground, 24 hour reception, entertainment programme and laundry service.
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