The Serrano Palace Hotel enjoys a location directly on the Son Moll beach, a few minutes walk along the maritime promenade from the port and the centre of Cala Ratjada.

The hotel is fully air conditioned and consists of 146 rooms with three lifts, a conference room for 150 people, television room and card room. The 'Restaurant del Sol' offers a buffet breakfast and dinner and the pool bar offers lunch à la carte on the terrace. There is also show cooking. In the bar 'Salon del Mar' a range of cocktails and coffees are on offer. Further facilities at the Serrano Palace include two swimming pools - one an indoor pool which is heated in winter, a fitness centre, sauna, solarium, whirlpool, Turkish bath and beauty centre with massage. The outdoor pool has a separate children's section and sun terrace with sun loungers, towels and parasols. The hotel also provides evening entertainment in the form of dances, orchestra, folklore and flamenco. For cyclists there is a bicycle garage. There are four golf courses under six kilometres from the hotel and guests of the Serrano Palace receive a reduction for these courses.

Each of the hotel's rooms contains a marble bathroom, balcony, air conditioning, telephone, satellite television, hair dryer, bathrobes, mini bar, music system and usually a sea view. The junior suites also have a sitting area.

Board basis available at this hotel is bed and breakfast, half board, full board or all inclusive.