The two star Pensión Don Claudio Hostal lies in Zorroza district of Bilbao opposite the Polideportivo Municipal. The BEC (Bilbao exhibition centre) lies approximately two kilometres from the hotel. From the hotel it is only a few minutes walk to bars, restaurants and a ski lift.

The 23 rooms in the Pensión Don Claudio include an en suite bathroom, television, central heating and internet connection.

Renovated in 2005, facilities at the hostel a foyer with public internet access, a WLAN access point and a laundry service.