Review date: 03 September 2008 - A HotelStreet visitor from Hemel Hempstead, Hertfordshire wrote:-

Review title: "Hotel Cala Gran Costa"
Travel date: August 2008
Our holiday was booked months in advance and I had my doubts about the hotel from day one. On arrival at Luton we were advised our flight had been cancelled and that we had to be transferred to Stansted to catch a flight the next day which wasn't the start we were hoping for, especially as we had our four year son with us. I contacted our holiday company to advise of the cancellation and un-suprisingly they weren't too bothered about it and begrudgingly said our hotel would be fine as they hold the rooms for 24 hours. On arrival, we were told our room had been let due to non-arrival and that if we wanted a room we would have to wait for the manager. He arrived and was quite arrogant about the whole situation. He did offer us a room in the end which wasn't the nicest but after 22 hours of travelling anything will do!

The room was very basic and in need of some decoration. The staff at the hotel were moody, except for a young man who was really helpful during the night, the food was bland and uninviting most nights. They have a limited buffet which will bore the pants of you after day two. All Inclusive is restricted.

The hotel itself is situated on the Cala Gran Beach which is beautiful but very busy! Cala d'Or is very popular with families but very quiet, so ideal if you're looking for an early night.

Not the best holiday we've had, so not in a rush to get back, well, not to the Cala Gran Costa hotel anyway.