The complex includes the three star Pionero Hotel, the three star Santa Ponsa Park Hotel and the two star Playa Santa Ponsa Hotel. The Santa Ponsa Park is located 300 metres from the beach, 300 metres from the resort centre of Santa Ponca and 30 kilometres from the airport.

Guests can enjoy all the services in these hotels. All have air-conditioned lounges, bars, satellite television lounges, three swimming pools for adults and two for children, one heated indoor swimming pool and sauna. The hotel's entertainment team takes care of the day and evening activities, organising games and several sports competitions for all ages. In the evening, there are shows as well as all kind of activities. The Santa Ponsa Park is on five floors and there are two lifts.

All 269 guest rooms in the Santa Ponsa Park have air-conditioning, central heating, balcony, ceiling fan, satellite television, telephone and safety deposit box (at an extra charge).

Board basis available at this hotel is bed and breakfast, half board or all inclusive.