The five star Silken Puerta America Madrid Hotel is located near Avenida de America, right at the entrance of Madrid coming from Barajas Airport. It is just ten kilometres from the airport, yet is set in a residential area and is close to the centre. It is only five minutes walking distance to Avenida de America tube and bus station, giving easy access to all areas in Madrid.

The Silken Puerta America Madrid is a project where 18 acclaimed architects and designers have degisned the floors of the hotel: first floor - Zaha Hadid; second floor - Sir Norman Foster; third floor - David Chipperfield; fourth floor - Eva Castro and Holger Kehne; fifth floor - Victorio and Luchino; sixth floor - Ron Arad; seventh floor - Marc Newson; eighth floor - Kathryn Findlay; ninth floor - Richard Gluckman; tenth floor - Arata Isozaki; eleventh floor - Javier Mariscal and Fernando Salas; twelfth floor - Jean Nouvel; public areas - John Pawson; restaurant - Christian Liaigre; landscape - Harriet Bourne and Johnathan Bell; lighting - Arnold Chan and Jason Bruges; garage - Teresa Sapey; bar - Marc Newson; architectural project - Felipe Saez de Gordoa.

Facilities at this air conditioned Silken hotel include a business centre, data port, dry cleaning/laundry service, family rooms and non smoking rooms, fitness centre, sauna, massage, bar, restaurants, breakfast room, swimming pool, panoramic lift, 24 hour reception, banqueting service, congress facilities, interpreting service, secretarial service and car park.

The hotel's guest rooms are all soundproof and have a bathroom, air conditioning with individual controls, electronic safety deposit box, mini bar, telephone and satellite television. Some of the guest rooms overlook the Avenida América.

Board basis available at this hotel is bed and breakfast or room only.