The four star Puerto Palace Hotel is situated some 800 metres from the city centre and the beach, in Puerto de La Cruz on the northern coast of Tenerife and about 24 kilometres from the Los Rodeos Airport.

The accommodation at the Puerto Palace comprises 290 rooms, each having a private bathroom and shower, and a balcony or terrace with a sea or mountain view. The rooms are equipped with air conditioning, satellite television, mini bar, and a hair dryer. A safety deposit box can be rented on arrival.

The facilities at the hotel include a buffet restaurant, a bar, a pool bar, a swimming pool, a gym, a jacczzi and a tennis court. A programme of entertainment is provided, and guests can play tennis, volleyball, and mini golf.

Board basis available at this hotel is half board or full board.