The four star AC Ponferrada Hotel is in a totally renovated building near to the city's main area of activity and in the El Bierzo region, right on the Camino de Santiago. A short walk from the hotel takes guests to the Templarios Fort or to the old part of the city.

The AC Ponferrada's restaurant offers typical cuisine, prepared with products from El Bierzo, featuring a selection of wines of the Mencía grape variety. It is open every day for dinner and a buffet breakfast. The hotel has three meeting rooms with a maximum capacity 45 people. The rooms have direct and multiple high-speed connection to internet and business facilities (advisory services, hire of computer equipment, printers, photocopy and fax services, translations, hostesses, secretaries, flight reservations and car rental). Other facilities include car parking, fitness centre and 24 hour reception.

All 60 guest rooms in this AC hotel are equipped with mini bar, air conditioning, coffee/tea maker, television, bathroom with hair dryer, internet access and telephone.